Refund policy

Due to the consumable nature of our products, we do not accept returns or exchanges on any items purchased through our store.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order at hello@heartfullherbals.ca. Please include your order number and photos of the issue so we can review and assist you.

For any questions regarding your order, please contact us at hello@heartfullherbals.ca.